Privacy Policy

1. INTRODUCTION

This privacy notice provides details of how we collect and process your personal data through your use of the Waste Management in TV & Film website (https://wastemanagementintvfilm.accelerate.sport/).

By providing us with your data, you warrant that you are over 14 years of age.

eCoach Ltd is the data controller and is responsible for your personal data (referred to as 'we', 'us' or 'our' in this privacy notice).

Contact Details

Full name of legal entity: eCoach LtdEmail address: [email protected] address: Brittanica House, Van Rd, CaerphillyTelephone number: +44 07527800903

It is important that the information we hold about you is accurate and up to date. Please inform us of any changes by emailing us at [email protected]. You can also adjust your marketing preferences using the link at the bottom of every marketing email we send.

2. WHAT DATA DO WE COLLECT ABOUT YOU AND HOW WE USE IT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data:

Communication Data (e.g., emails, social media messages, or website contact form submissions). This is processed for communication, record-keeping, and legal purposes.

Customer Data (e.g., name, email, billing address, phone number, and purchase details). This is processed to fulfill orders and maintain records.

User Data (e.g., website activity, posted content). This is processed to maintain website security, backups, and functionality.

Technical Data (e.g., IP address, browser details, and site usage). This is processed for analytics, website improvements, and advertising effectiveness.

Marketing Data (e.g., marketing preferences and communication history). This is processed to send promotional materials and measure their effectiveness.

We do not collect sensitive data such as race, ethnicity, health data, or criminal records.

If required by law or contract, we may need specific personal data to provide services. Failure to provide such data may result in service cancellation.

We do not use automated decision-making or profiling.

3. HOW WE COLLECT YOUR DATA

We collect personal data through:

Direct interactions (e.g., form submissions, emails, and purchases).

Automated technologies (e.g., cookies and analytics tools like Google Analytics).

Third-party sources (e.g., advertising networks, publicly available databases, and analytics providers).

4. MARKETING COMMUNICATIONS

We may send you marketing communications based on your consent or legitimate interests. If you have previously purchased from us or requested information, we may send relevant marketing emails unless you opt out.

To opt out of marketing communications, follow the unsubscribe link in emails or email us at [email protected].

Opting out of marketing communications does not affect transactional communications (e.g., purchase confirmations).

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your data with:

Service providers (e.g., LightningBase for IT and system administration services).

Professional advisers (e.g., lawyers, accountants, insurers).

Government bodies (when legally required).

Advertising platforms (e.g., Google Ads, Facebook, LinkedIn) to serve relevant ads.

All third parties are required to process your data securely and in accordance with the law.

6. INTERNATIONAL DATA TRANSFERS

Some service providers may be based outside the European Economic Area (EEA), requiring international data transfers. When transferring data outside the EEA, we ensure:

Transfers occur to countries approved by the European Commission as offering adequate data protection.

Contracts include EU-approved safeguards for data protection.

Transfers comply with the EU-US Privacy Shield (where applicable).

7. DATA SECURITY

We have implemented security measures to protect your data from unauthorized access, loss, or disclosure. Access is restricted to authorized employees and partners.

In case of a data breach, we will notify you and relevant authorities if required by law.

8. DATA RETENTION

We retain personal data only for as long as necessary for legal, contractual, or business purposes.

For tax purposes, customer records (including contact and transaction details) are retained for six years.

Anonymised data may be kept indefinitely for research and analysis.

9. YOUR LEGAL RIGHTS

Under data protection laws, you have rights to:

Access, correct, erase, or restrict processing of your data.

Object to data processing.

Transfer your data to another service provider.

Withdraw consent for data processing (where applicable).

For more details, visit: ICO: Individual Rights.

To exercise these rights, email us at [email protected].

If you are unsatisfied with how we handle your data, you may complain to the Information Commissioner's Office (ICO) (www.ico.org.uk), though we appreciate the opportunity to resolve any concerns directly.

10. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for their privacy policies. Please review their policies before providing personal data.

11. COOKIES

We use cookies to improve website functionality, security, and analytics.

Cookies We Use:

Essential Cookies – Required for site operation (e.g., remembering search settings).

Analytics Cookies – Help us understand site usage (e.g., Google Analytics, HubSpot).

Social Media Cookies – Enable sharing on networks like Facebook and Twitter.

Managing Cookies

Most browsers allow you to refuse or delete cookies. Instructions for managing cookies can be found via:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

Disabling cookies may impact website performance.